Privacy Policy of ProHern Store https://prohern.pl ("Store")
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of our processing of your personal data and cookies, which are used by our Store. This information has been prepared taking into account RODO, i.e. the General Data Protection Regulation.
P
ERSONAL
DATA ADMINISTRATOR
MATEUSZ PRZYSUCHA, entrepreneur conducting business activity under the name PROHEN MATEUSZ PRZYSUCHA, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy and conducting Central Register and Information on Business Activity, NIP PL5342638932, REGON no. 388 810089, ul. Rynkowa 31, 05-816 Michałowice.
If you wish to contact us in connection with our processing of your personal data, please write to us at a ddress e -mail: admin@prohern.com.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Art. 15 RODO or, if applicable, Art. 13(1)(f) RODO),
- rectification (Article 16 RODO), erasure (Article 17 RODO)
- , restriction of processing (Article 18RODO),
- transfer of data to another controller (Article 20 RODO).
And also the right:
- to object at any time to the processing of your data: on grounds relating to your particular situation to the processing of personal data concerning you, based on Article 6(1)(f) RODO (i.e. on the legitimate interests pursued by us) (art. 21(1) RODO);
- if your personal data are processed for direct marketing purposes, to the extent that the processing is related to such direct marketing (Art. 21(2) RODO).
Contact us if you wish to exercise your rights
- .
You can object to our use of cookies (which you will read about below), in particular by using the appropriate settings of
your
browser.
If you consider your data to be processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection. PERSONAL
DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on the actions you take.
1. Placing an order in the Store - 1
For
|
what purpose? |
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processing of your order |
|
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On what basis? |
|
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sales contract or contract for the supply of digital content (art. 6(1)(b) RODO) |
legal obligation, related to accounting, obliging us to process your personal data (art. 6(1)(c) RODO) |
|
How long? |
|
|
for the duration of the aforementioned contract |
until the expiration of our legal obligation related to accounting |
|
In addition, your data will be processed until the expiration of the period, during which it is possible to assert claims - either by you or by us (see the last table of this section for more information) |
|
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What happens if you do not provide data? |
|
|
you will not be able to place an order |
|
2. Placing an order in the Store - 2
is
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For what purpose? |
|
To improve the quality of our services thanks to the opinions issued by Users through the satisfaction survey |
|
serviceWhat |
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the basis? |
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our legitimate interest to process your data in order to conduct surveys of your satisfaction with our services (art. 6(1)(f) RODO) |
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How long? |
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if you do not express your opinion - for a period of 60 days after you make a purchase or until we take into account your objection to processing; if, on the other hand, you express your opinion - until it is deleted or until we take into account your objection to processing* |
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in addition, your data will be processed until the expiration of the period, during which claims can be asserted - by you or by us (see the last table of this section for more information) |
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What happens if you don't provide data? |
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we will not take into account your opinion about our services in the work on their further development |
*
whichever is applicable in your case
3. Creating an account in the Store
|
For what purpose? |
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Performance of the contract for the provision of services for maintaining an account in the Store |
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On what basis? |
|
contract for the provision of services (Article 6(1)(b) RODO) |
|
How long? |
|
For the duration of the aforementioned contract |
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In addition, your data will be processed until the expiration of the period, during which claims can be asserted - by you or by us (see the last table of this section for more information) |
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What happens if you do not provide your data? |
|
you will not be able to create an account and use its features, such as viewing your order history or checking the status of your order |
Getting in touch with us (e.g. to ask a question)
For
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what purpose? |
|
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handling your inquiries or requests |
|
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On what basis? |
|
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contract or actions taken at your request aimed at its conclusion (art. 6 para. 1 lit. b RODO) - where your inquiry or request relates to a contract to which we are or may be a party |
our legitimate interest in processing your data for the purpose of communicating with you (Article 6(1)(f RODO) - if your inquiry or request is not related to a contract |
|
How long? |
|
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for the duration of the contract binding us or, if no contract is concluded, until the expiration of the redress period - see the last table of this section* |
until the expiration of the redress period - see the last table of this section - or until, in which we take into account your objection to the processing* |
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in addition, your data will be processed until the expiration of the period during which it is possible to assert claims - by you or by us (see the last table of this section for more information) |
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What happens if you do not provide data? |
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we will not be able to respond to your inquiry or report |
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* as applicable, which is applicable in your case
Browser settings or other similar action allowing analytics
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For what purpose? |
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To analyze how you use and navigate the Store's website in order to improve its functionality (you can read more about this in the "Analytics Activities" and "Cookies" sections of the Privacy Policy) |
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On what basis? |
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Our legitimate interest in processing your data for the purpose stated above(Article 6(1)(f) of the RODO) |
|
How long? |
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until the expiration or deletion by you of cookies used for analytical purposes* |
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What happens if you do not provide data? |
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we will not take into account the way you use and navigate the Store's website in its development work |
*
whichever is applicable
Your consent to receive marketing content from us (e.g. information about special offers)
|
For what purpose? |
|
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Sending marketing information, especially special offers |
analyzing the effectiveness of the messages we send, in order to establish general principles for effective messaging in our business (you can read more about this in the "Analytics Activities" section of the Privacy Policy) |
|
On what basis? |
|
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Your consent to our marketing activities (Art. 6( 1 ) (a) RODO) |
our legitimate interest to process your data for the purpose stated above (Art. 6 ( 1(f) RODO) |
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For how long? |
|
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until you withdraw your consent - remember, you can withdraw your consent at any time. Data processing remains lawful until you withdraw your consent. |
until we take into account your objection to processing |
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In addition, your data will be processed until the expiration of the period, during which claims can be asserted - by you or by us (see the last table of this section for more information) |
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What happens if you do not provide your data? |
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you will not receive our marketing materials, including information about our special offers |
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Taking an action or omission that may give rise to claims related to the Store or our services
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For what purpose? |
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Establishing, investigating or defending possible claims, related to the concluded contract or provided services |
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On what basis? |
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Our legitimate interest in processing your personal data for the purpose indicated above (Article 6(1)(f) RODO) |
|
How long? |
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Until the expiration of the statute of limitations for claims or until we take into account your objection to the processing* |
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What happens if you do not provide the data? |
|
inability to establish, assert or defend claims |
*
whichever is applicable
PUBLISHING DATA
If you choose to publish a comment, its content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users - unless you do so yourself.
ANALYTICAL ACTIVITIES
As part of the Store's website, we conduct analytical activities to make it more intuitive and accessible - with respect to you, this will be the case if you authorize such activities. As part of the analytics, we will take into account how you navigate the Store - so, for example, how much time you spend on a particular subpage, or which places in the Store you click on. This will allow us to optimize the Store's layout, appearance and content when developing it, in order to improve its functionality.
In addition, if you wish to receive marketing messages from us, we may analyze the effectiveness of our mailing. For example, we can check whether and how it affected activity in our Store. Such measures will help us establish general rules for sending such messages in our business - for example, in terms of optimal sending hours or how to formulate effective content.
DATA SECURITY
When processing your personal data, we use organizational and technical measures in accordance with applicable laws, including the use of connection encryption with SSL/TLS certificate.
COOKIES FILES
Our Store, like most websites, uses so-called cookies (cookies)
.
These files: are stored in the memory of your device (computer, phone, etc.);
- do not cause changes in the settings of your device.
In this Store cookies are used for the following purposes: remembering your session
- statistical
- marketing
- making Store functions available
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can get acquainted with this information by pressing the F1 key in your browser. In addition, you will find relevant tips on the following subpages, depending on the browser you are using:
Cookies will not be processed by us for more than 15 days after your last visit to the Store. Using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECEIVERS
We use the services of external entities that support us in the conduct of our business. We entrust them with your data for processing - these entities process data only on our documented instructions.
Below you will find a list of recipients of your data:
has a place
|
placing an order with the Store |
payment provider |
no place |
|
entity delivering the product to you |
no place |
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provider of business facilitation software (e.g. accounting software) |
no place |
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provider of standard office software (including email boxes) |
no place |
|
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wholesaler |
no place |
|
|
accounting office |
no |
|
|
place |
||
|
installment system provider |
has no place |
And in addition: the relevant public authorities to the extent that we are required to share data with them.